Current Opportunities

Sales Administration Assistant - SME Division

Location: Durban
Contract: 6 months Fixed Term Contract
Salary: R10 000 - R15 000 per month CTC
Job Description:
To provide support to the SME Office in terms of administration tasks including office maintenance to ensure efficiency within the Department.
Main functions of the job:
Office Administration
    • Answers all incoming call and handles caller's inquiries when the need arises
    • Re-directs calls as appropriate and takes adequate messages when required
    • Sends mail internally to respective departments as well as external mail to clients timeously
    • Requests from the finance department settlement figures as per client request, and logs accordingly once settled.
    • Extracts statements as per client requests, and liaise with clients regarding any statement queries
    • Liaises with Conveyancing department in regard to bond cancellations, release of title deed as well as requests release of original logbooks as each deal is settled or requested by client.
    • Requests and follows up on audit certificates and bank confirmations as and when required, and ensures fees are received for same
Sales Administration
    • Requests and collates FICA information from clients and submits same to the technical support team timeously
    • Attends to any debit order queries received, and logs any changes/suspensions with the Advances Technical Support Team timeously
    • Assists clients with any deal related queries
    • Logs and attends to any reimbursements and/or reconciliation requests with the Central Ops Debtors Team when required
    • Ensures all fees/deposits/settlements are allocated to the correct account by submitting same to BSA Allocations team
    • Any allocation queries received from BSA -Central Operations to be attended to
    • Prints all legal agreements and relevant documents pertaining to deals for the respective managers
    • Obtain the relevant transaction details and upload to Advances Technical Support log timeously for all revolving asset facilities and once -off motor vehicle and equipment facilities
    • Ensure all conditions, fees and payments are logged onto the Advances Technical Support
    • Ensure all legal agreements and documents pertaining to deals are signed correctly and dispatched timeously
    • Extract Musharaka Sale of Units document (when applicable) to send to clients and upload onto Credit Work Log within 5 days of payout
    • Attends to all valuation quotes and instructions, ensuring all requests are followed up with
    • Reconciles Valuator Statements on a monthly basis and facilitates payments monthly
    • Assists in preparing trade and asset markup letters as and when required the Profit Markup changes
Back Office Support
    • Assists the Credit Analyst and SME Operations Supervisor in general administrative tasks daily
    • Attends to adhoc tasks allocated by the SME Consultants / Manager
    • Matric
    • Relevant Diploma/Degree will be an advantage
Preferred Experience
    • At least 1 years' experience within a Financial Services institution
    • General banking experience would be an advantage
    • Banking System
    • Docuware
    • Microsoft Office at an intermediate level.
    • Bank Procedures.
    • Credit Policies and Procedures.
    • National Credit Act (NCA).
    • Strong administrative skills.
    • Financial Intelligent Centre Act (FICA) policies & procedures.
    • Knowledge in Shariah laws and principles
    • Knowledge on Banks products and services
Application instructions:
Please send your updated MS Word CV, Matric certificate, and verification of disability to

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